Testimonials
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June 27, 2003, Paragon
Industries, Inc., Rod Haro
A HE&M Saw customer, Rod
Haro at Paragon Industries, Inc. had a gear box failure on his HE&M
Saw F130 Band Saw. Mr. Haro writes, On Monday, June 16, 2003, I
contacted Scott Eastwood, HE&M Saw Service Technician, and he went out
of his way to help get a gear box so that I could get running. At
approximately 7:00 p.m. on June 16, Scott received a call from Mr.
Haro. Scott contacted Rick Gwartney, a HE&M Saw Parts Coordinator,
and asked him if he could help. Rick immediately went into the
office, got the part number and customer information and called Mike
Daniels, a Saw Builder, to see if he would open the manufacturing
facility so that he could get the part needed for our customer. Mike
opened the plant for Rick, located the correct gearbox for the saw,
and filled it with oil. Rick then drove to meet Mr. Haro and
delivered the part. Rick arrived back home at midnight. Our customer
was up and in production the very next day. Mr. Haro wrote HE&M Saw
to say, I would like to thank everyone that took part in getting the
gear box for me.
This could be
a prime example why our customers purchase HE&M Saws. Customers are
not just HE&M Saw customers, they are our personal customers as well.
HE&M Saw and its employees are dedicated to customer satisfaction. |
Car-Mon Products,
Elgin, IL
We have had our HE&M Saw for several years. It is a very
versatile and productive machine. We use this saw daily in
multiple and single part runs. We are very pleased with our
saw's performance.
- Richard Lang-Vice-President Manufacturing |
A&N Corporation, Williston, FL
A&N Corporation of Williston, Florida
is an expanding business participating in a highly
competitive market. They manufacture ultra-high vacuum component
parts, ball valves, right angle valves, flanges, and other parts for
the research/development industry including universities and the
semi-conductor industry. They purchased their metal already cut,
but when the metal provider could not keep up with A&N's demand, A&N
decided to open their own saw shop and the first saw they purchased
was a HE&M Saw H130. The original purchasing decision was swayed
heavily by the desire on the part of the owner to buy an American made
saw. The decision has proved to be a good one since the H130
paid for itself within a year.
A&N's metal requirement has continued to expand and their saw
shop has grown in the past five years from 5 people to 40 people and
from one H130 to five HE&M Saws. A&N now uses two H130s to cut
cut all different sizes of 340L Stainless up to 14"; one H90A to cut
bars into lengths for the CNC machine; one V100LA-3 to cut tubing; and
the CT2000HA-DC to cut the harder stainless material.
A&N did comparison shop for their saws. They had
a competitor's saw in house for a 30-day trial. A&N also spoke
with Bob Arthur of Arthur Machinery in Tampa, FL, who demonstrated the
efficiency and profitability of the HE&M Saw line. They found
that the HE&M Saws were more user friendly, faster cutting and easier
to load. The HE&M Saw also required less labor to operate.
Greg Hurst of A&N says, " The HE&M Saws are so reliable and easy to
operate that we just start then up, walk away and let them run."
The CT2000HA-DC improved A&N's productivity because it is able to hold
larger bars, is computer controlled, and cuts at faster speeds.
When cutting 304L stainless solid bar, they maintain a standard
cutting rate of 3-1/2 sq. in. per minute on the H130 and 5 sq. in. per
minute on the CT2000HA-DC. At these rates blade life has been
impressive. A&N has discovered that the chip auger on the
HE&M is a better feature than on competitor's machines. It keeps
the chips out of the cutting area and does not get clogged as other
saws tend to do.
When asked if A&N will purchase another saw, Greg said,
"It will definitely be a HE&M Saw. Their service is unbeatable.
The saws require very little service but when they do, the Service
Techs at HE&M Saw are reliable and knowledgeable. No repeat
calls are necessary." Greg was very satisfied with the service
he receives and was pleasantly surprised to find that the HE&M Saw
Technician stops by occasionally just to see that everything is going
all right. A&N will consider purchasing another H130 or CT2000
in the future as their business expands further.
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Grimm Metal Fab, Lombard, IL
My company cuts anything and everything day-in and day-out.
We notch, cope, and production cut. We have twelve different
operators that can run this saw. It's performance is flawless.
- Bud Bueshing-Owner
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