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SERVICE DEPARTMENT
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We are very proud that as
our company has grown, so has the service department. Unlike
other machine tool manufacturers who rely on their dealer networks or
independent servicemen for all service expertise, we keep all service
"In-House". This indicates to our customers and
potential customers that we are in business for the long haul and take
pride in doing business the "RIGHT WAY". |
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For
Online Tech Support!
Click Here |
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SERVICE
DEPARTMENT
We have a very extensive field
service tech network covering most areas of the country. If you
need a tune up, parts, preventative
maintenance (PM), or repair we are here to help. If you have
questions about running our saws, call us toll free @ 888.729.7787 and
we will help in every way possible. |
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PM
PROGRAM
If you want to set up a yearly
maintenance of your saw or need a tune up immediately, we can schedule
one of our techs to fit your schedule. We even try to coordinate PM
visits with multiple companies in your area to keep costs down. Once
again it is our trained experts making your saw as close to new as
possible.
To schedule a PM Service, Contact Rick
Gwartney: 918-825-4821
or E-mail:
rgwartney@hemsaw.com |
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FACTORY
INSTALLATION
Unlike our competitors, all our hydraulic machines come with installation by one of our factory
trained service technicians. We coordinate the arrival of the
tech with the arrival of your saw, complete the installation, then
train your operators. We stay until your people are ready.
Nobody offers this exceptional service. |
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PARTS
DEPARTMENT
Our parts people perform the tough job of
getting you the right part for your specific band saw model.
They are a tremendous source of information, especially since they
have dealt with so many parts inquiries
for so many years. You are definitely in good hands with these
great members of the HE&M team. E-Mail Us at
hemparts@hemsaw.com. |
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