If you need assistance trouble shooting an issue with a HE&M saw you are in the right place.
We are adding additional documentation on a daily basis
HE&M provides complimentary phone technical support.
Due to the complicated nature of our equipment we can not walk you through a complete product rebuild but we can provide basic trouble shooting information and help connect you to our service department if more advanced intervention is required.
(888) 729-7787 x6111
Phone Tech Support is available Monday – Friday
7:30 am – 4:30 pm Central Time
To arrange a visit from a HE&M certified service technician please contact our service department at 918-824-6181
Our technical assistance hotline is not outsourced and does not read from a scripted flow chart. The tech line is not meant to help you rebuild your saw over the phone or talk you through a major repair. The tech line is provided to help you diagnose issues with the hope of providing a quick fix over the phone and if a quick solution is not available we will help set up a service technician to come out and fix the issue.