Service Department

The HE&M Saw Service Department strives to ensure that our service technician walks out your door only after you are COMPLETELY satisfied with our service visit. Our technicians are determined to deliver the highest service quality and to ensure your machine is in top operational condition. 

To arrange for service from a HE&M certified service technician please contact our service department at 918-824-6181

Service Coordinator:  Patsy Dohmen

Your Service Coordinator is the liaison between you and your HEM Saw technician.  Contact her for scheduling Preventative Maintenance or repair service. Our staff consists of about a dozen factory trained technicians supporting thousands of saws throughout North America.  Repairs, preventative maintenance and new saw installations are scheduled from the service office in Pryor, Oklahoma Monday thru Friday 7:30am to 4:30pm.  We will do our best to schedule your service visit as soon as possible.

Service Manager:  John Nixon